Comcast. The brightest star in the sky.
Here's an exact copy of an email I sent them.
"I previously had online billing setup for my account. I moved recently, and now have a different account number. Because I no longer get actual bills, I do not know my new account number.
Please email me my account number so that I can log in to it. Thanks."
Here's their brilliant reply.
"We hope you understand that we ask for contact in this manner for your own protection. Security measures guard against unauthorized individuals accessing and or altering your account without your permission. We apologize for any inconvenience this may cause.
A Comcast representative is available 24 hours a day, 7 days a week to assist you! When contacting us, please have your 16-digit Comcast account number available.
We appreciate your patience and understanding, and look forward to properly assisting you.
Thank you for choosing Comcast.
Sincerely,
Amy
Comcast Customer Care Specialist"
Look Amy, if you had actually read my freaking message you'd see that I DON'T HAVE MY ACCOUNT NUMBER! That's why I emailed you! What you basically told me is that I can't get my account number without having my account number. Thanks for the help!
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